6-steps to Digital Transformation from Customer Insights ❤️
crely.substack.com
The establishment of a sense-and-respond capacity is a systematic process for gathering customer information and leveraging feedback. It is a must to take action and to provide business capability improvements. In fact, it is the first step for many organisations in translating consumer insights to actions. Ideas and initiatives can be generated and quickly tested with clients in the lab using the sense-and-respond capability.
6-steps to Digital Transformation from Customer Insights ❤️
6-steps to Digital Transformation from…
6-steps to Digital Transformation from Customer Insights ❤️
The establishment of a sense-and-respond capacity is a systematic process for gathering customer information and leveraging feedback. It is a must to take action and to provide business capability improvements. In fact, it is the first step for many organisations in translating consumer insights to actions. Ideas and initiatives can be generated and quickly tested with clients in the lab using the sense-and-respond capability.